Take orders on WhatsApp

Turn what you make into a page customers order from. They tick items, answer your questions, and press send — the order arrives in your WhatsApp with the items, quantities, total and their details already written out.

If you bake, cook or make things at home, your orders probably arrive as WhatsApp messages: a photo of a cake, a question about price, three more messages to pin down the date. It works, but you retype your prices all day and orders still arrive half-finished.

A WhatsApp order page fixes the half-finished part. You put up what you make, with prices and photos. Your customer ticks what they want, answers the questions you actually need answered, and presses send. The order lands in your WhatsApp already written out — items, quantities, total, their name, their phone, the date they need it.

You still agree everything in the chat, and you still take payment the way you do now. Nothing changes about how you work, except that you stop retyping.

This takes about 15 minutes to set up. You do not need to be technical.

Quick setup

Eight clicks from nothing to a page you can share. Open a step to see its screen; the rest of this article explains each one in full.

1. 1Sign up at uyou.in Free, no card.Show me

   

2. 2Open Landing Pages, then New page In the menu on the left.Show me

   

3. 3Pick the WhatsApp orders template Filter by "WhatsApp orders" and click the card.Show me

   

4. 4Step 1, Where orders go Your country and your WhatsApp number.Show me

   

5. 5Step 2, Categories Optional: the groups your customer taps at the top.Show me

   

6. 6Step 3, What you sell Each item with a photo, a name and a price.Show me

   

7. 7Step 4, What to ask before an order Name, phone, pickup or delivery, the date.Show me

   

8. 8Create page, then share the link Put it in your bio, or send it to whoever asks. Try the sample.Show me

   

See one before you build one

Here is a sample order page built exactly this way, a home cake shop with three items. Point your phone camera at the code, or open uyou.in/abc-homemade-cake-shop on the device you are reading this on. Add a cake, open the cart, fill in the questions and press send: WhatsApp opens with the order written out, and nothing is sent until you press send there too.

What your customer sees

This is the finished thing, on a phone. One page, your items, a cart.

They tap any item to see it properly — the photo full size, the whole description, your details ("Serves 10–12", "Notice 1 day"), and the same button to add it.

As they add things, each row turns into a − 1 + counter and a bar appears along the bottom with the running total.

View Cart opens the order: what they picked, the total, and your questions.

When they press Send order on WhatsApp, WhatsApp opens on their phone with this typed and ready to send to you:

Hi Sweet Home Bakes! I'd like to order:

1. Chocolate truffle cake × 1 — $45
2. Red velvet jar cakes × 1 — $12

Total: $57

Your name: Asha Menon
Phone number: 555 0100 188
Pickup or delivery: Delivery
When do you need it? Saturday morning

They press send in WhatsApp, and it arrives in your chats like any other message. Now let us build it.

Before you start

Handy to have, none of it essential:

• The number you answer WhatsApp on. This is the only thing the page cannot work without.
• A list of what you sell, with prices.
• Photos, taken on your phone. They sell the thing better than words do, and you can add them later.
• Your logo, if you have one.

Step 1: Choose the WhatsApp orders template

Sign in, open Landing Pages in the left menu, and click New page. In the gallery, pick WhatsApp orders.

It arrives with a few example items, categories and questions filled in, so you can see the shape of it. You will replace those with yours as you go.

Step 2: Name it and pick your colour

The editor has two halves. You make changes on the left; the right is a live preview of what your customers will see, updating as you type. You never have to guess.

In Details, fill in:

• Page title — your business name. It is also how the WhatsApp message greets you ("Hi Sweet Home Bakes!"), so use the name you trade under.
• Subtitle — one short line, like "Made to order — a day's notice, please". This is the place to say how much warning you need.
• Theme — Light or Dark. Light suits food photos; dark looks good with a logo and few pictures.
• Accent colour — the colour of the prices, the buttons and the cart bar. Pick something close to your brand.
• Enable product search — on to begin with, which puts a search box above your items. It searches names, descriptions and the details you add in Step 5. If you sell five things, turn it off; if you sell fifty, leave it on.
• Logo — choose Upload an image and pick your file.

Below that, Social links is worth two minutes: add your Instagram, TikTok, YouTube, Facebook, X, website or email, and they appear as small icons beside your name. Someone who finds your page before they trust you usually goes looking for your photos first.

Buttons, under that again, puts full-width buttons above your items — "See last week's cakes", pointing at your Instagram. Each one needs a link chosen beside it; a button with no link is left off the page. Most order pages do not need one, because every item already has its own button.

Step 3: Add your WhatsApp number

This is the important field. It is the first card of the Orders editor, Where orders go; the editor is four numbered cards, and this is step 1.

• Country — pick yours from the list. It fills in the country code for you, so you never type one.
• Number — the rest of your number, digits only, with no leading zero. For most countries that is 10 digits, and the box tells you what it expects. It also tells you if it looks wrong, right there, rather than letting you find out when an order goes missing.
• Currency symbol — goes in front of every price and the total. $ by default.
• Button on each item — what the button says. Blank means "Add to cart"; "Add to order" and "Order this" read well too.

Under the number you will see a line confirming what WhatsApp will actually be opened with. Check it against your phone. It has to be the number that has WhatsApp on it — an order cannot reach a landline.

Step 4: Add your categories

Categories are the groups your customer taps at the top: Cakes, Brownies, Bestsellers, Savoury. They work like tags — one item can be in two of them.

Type a name and click Add category. Add them in the order you want them shown. The arrows move one up or down; the ✕ removes it.

Worth adding: a Bestsellers category. New customers usually want to be told what to order, and it puts your best three at the front.

If you only sell five things, you can skip categories altogether — the page simply shows one list.

Step 5: Add what you sell

Step 3, its own card below the categories, is What you sell, with your category buttons repeated above the list. The number on each button is how many items are in it, which is a quick way to spot one you have not filled in.

The easy way through a long list is one category at a time: tap Cakes, click Add item to Cakes, and everything you add is already filed there.

For each item:

• Photo — click the grey Photo square and pick a picture. Shoot it from directly above in daylight if you can. A big phone photo is fine; it is resized for you.
• Item name — what your customer would call it.
• Price — just the number: 45, or 12.50. No symbol and no words, because the page adds it up for the cart total. Your currency symbol appears in front of it automatically. Anything with words in it — 45 per dozen — is shown exactly as you typed it, but it cannot be added up, so it counts as a price on request.
• Price on request — leave the price empty for anything you quote for, like a tiered cake or a hamper. The page shows "Price on request", and the order asks you to quote.
• Button — leave it blank to use your default. For a quote item, "Ask for a quote" is clearer than "Add to cart".
• Description — one line. The list shows two lines and the rest appears when the item is tapped, so put the mouth-watering part first.
• Details — the short facts customers ask you for anyway, as a label and a value: Serves 10–12, Notice 1 day, Contains walnuts, Keeps 3 days chilled. Click + Add detail for each one, up to twelve.
• Categories — click Choose categories and tick every one it belongs in.

Where details show up: the first three appear as small tags in the list, and all of them appear when a customer opens the item. They are searchable too, as long as Enable product search is on — someone typing "eggless" into the search box finds the item whose details say so, even when the name does not. Keep them short: they are facts, not sentences, and anything longer belongs in the description.

The arrows reorder an item; the ✕ removes it.

Step 6: Decide what to ask before an order

This is the part that saves you the back-and-forth. Whatever you ask here is answered before the order reaches you.

Each question has:

• The question — "Your name", "Delivery address", "When do you need it?".
• Text box or Dropdown — a text box for anything typed; a dropdown when there are only a few answers. For a dropdown, type the choices separated by commas: Pickup, Delivery.
• Required — tick it and the order cannot be sent without an answer.

A page starts with Your name, Phone number, Pickup or delivery, and When do you need it?, which is a good set for most home businesses. Add your own with Add a question, up to twelve.

Keep it short. Every question is one more thing to fill in on a phone, one-handed, and a long form loses orders. Ask what you need to start work: who, when, and where if you deliver.

Step 7: Check the preview

The phone on the right is the real thing, not a drawing. Tap through it.

Worth checking:

• Every price reads the way you expect, with your symbol in front.
• Your quote-only items say Price on request.
• The category buttons are in the order you want.
• Your best sellers are near the top.

Step 8: Save, then print your code

Before you save, look at the Share link card at the top. Leave it alone and your page gets an address like uyou.in/abc123; open Custom short code and you can have uyou.in/sweethome instead, if nobody has taken it. Worth doing — this is the one you will end up reading out over the phone.

Click Create page. You get two things:

• A link, the one from the Share link card. Put it in your Instagram bio, your WhatsApp status, your broadcast list.
• A QR code for the same page, on a card above the editor, with Download PNG. Print it on your boxes, your flyers, a card by the door, the table at a market stall.

Whichever a customer uses, they land on the same page. The QR code is saved in QR Codes, so its scans are counted there, and it keeps working forever — because it points at your page, not at your prices.

Changing a price later: edit it and save. The same link and the same printed code show the new price within about 15 minutes. You never reprint because a price changed.

Refresh speed, further down the editor, is where that "about 15 minutes" comes from. Fifteen is the default; 5 minutes and 1 minute are available on higher plans. Your change is saved the moment you press save either way — the wait is only how long the previous copy can still be served from our cache.

What this page does not do

Worth being straight about, so nothing surprises you:

• It does not take payment. You agree that in the chat, as you do now.
• It does not keep a list of your orders. The order is a WhatsApp message; your chat history is the record.
• It does not know your stock. If you sell out of something, remove it or rename it "Sold out today" yourself.
• Nothing is sent until your customer presses send in WhatsApp. The page writes the message; they send it from their own number. That is also why you can reply to them normally.

Link straight to one item

Add ?q= and a word to your page's link, and it opens with that search already typed in: uyou.in/abc-cakes?q=brownie shows only the items that match. Send that in a reply to "do you do brownies?", and your customer lands on the brownies with the Add button right there.

Tips from real use

• Photos earn their space. One good photo of your bestseller does more than three lines of description.
• Say your notice period in the subtitle. "A day's notice, please" prevents the message you would otherwise have to send back.
• Use a dropdown wherever you can. "Pickup, Delivery" answered in one tap beats an address typed wrong.
• Put a price on everything you can. A total in the message is the difference between an order and a conversation.
• Answer the usual questions in the details. "Serves", "Notice", "Contains" — every one you add is a message you do not have to reply to.
• Check the number on a real phone. Scan your own code, add something, press send, and see the message arrive. It takes a minute and it is the one thing worth testing.

Send us your list and we will type it in

If your prices live in a notebook, a PDF or a stack of WhatsApp messages, you do not have to type them in. Email what you have to support@uyou.in and we will set up your items, prices and categories for you, free. You add the photos and publish.

Last updated 2026-09-27